Privacy Policy

Last updated: 2025

This Privacy Policy explains how Schola ("we", "us" or "our") collects, uses, and protects information about users of our website and platform (collectively, the "Service").

By using Schola, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

We may collect the following types of information when you use Schola:

  • Account Information: name, email address, password, role (such as parent or student), and basic profile details.
  • Usage Data: pages visited, features used, actions taken (for example, tasks posted or accepted), and timestamps.
  • Device & Technical Data: IP address, browser type, device type, and operating system.
  • Communication Data: messages sent through the platform, support requests, and feedback.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Schola platform.
  • Match students with tasks posted by parents or schools.
  • Communicate with you about your account, activity, or updates.
  • Improve, personalise, and expand our Service.
  • Monitor usage, detect fraud, and ensure safety and compliance.
  • Comply with applicable legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service Providers: with trusted third-party vendors (such as hosting, analytics, or payment providers) who help us operate Schola.
  • Legal Requirements: when required to do so by law, regulation, or legal request.
  • Protection of Rights: to protect our rights, safety, and property, or that of our users and the public.

4. Data Retention & Security

We retain personal information only for as long as necessary to provide the Service and fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Children's Privacy

Schola is designed to be used with appropriate supervision by parents, guardians, or schools. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to remove that information.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of certain personal information.
  • Object to or restrict certain types of processing.

To exercise any of these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of Schola after changes take effect constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Schola

Email: support@schola.com.au